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Discussion Starter · #1 ·
Can anyone share their 20k service costs in the northeast (I’m in NJ)?

I called a couple and each one was over $1200 plus tax. Just want to know if this is ‘normal’ for a Porsche as I’m new to the family.

Rippey
 

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what all is involved with the 20k service? I need to do it soon as well. I've just ordered the replacement filters for the intake, inside, and outside with intention of doing it myself. I might tackle the brake flush and oil change as well, undecided.
 

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Discussion Starter · #3 ·
Well everything you mentioned is part of 20k service. They said it would take four hours.

Rippey
 

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My car just had its one year service done but there is no cost for first service if you buy a new 718. The service schedule is at 10,000 miles or one year depending on what comes first. (my car had under 7000 miles).

This was just an oil change plus a lot of "checking" and a car wash. Service guy said the normal cost for this would be about $450

Next year around this time, my car will need its two year or 20,000 mile check. This will include oil change and brake fluid flush. The service guy quoted me around $650 for that service (assuming it didn't need consumables like tires or brake pads).

This was at Porsche Monmouth which is just off Exit 105 on the Garden State Parkway.

It's a nice, new building and the staff is real nice. But I know several decent independent shops and I can do much of this work myself, so I am not sure if I will go back there for the two year service or not.

The 2018 GMC cargo van I bought 4 months ago (to tow race car) comes with three free services (every 6000 miles). ;)
 

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As someone stated, much of these services are “checks”, that many ppl can do themselves. One of the “checks” listed is to check that the horn is functional! Thank god the dealer will check that for us ?.

My local Porsche dealer charges $200 for oil change and indy is about $135. I’m happy to have either do this bc it’s a pain to get access to the filter.

Buy a Motive Power Bleeder to do brake flush. Fairly simple unless this 718 has some specific brake fluid bleed technique.
 

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If you don’t get it done professionally you will void your warranty. Porsche is very strict with their warranties.
It depends on where you live. Laws vary.

Here in New Jersey, USA they must honor a factory warrantee on many generic services (such as oil changes) if proper documentation is provided. I can take my car to an "independent" or even do it myself assuming I can document that work and provide receipts.
 

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It depends on where you live. Laws vary.

Here in New Jersey, USA they must honor a factory warrantee on many generic services (such as oil changes) if proper documentation is provided. I can take my car to an "independent" or even do it myself assuming I can document that work and provide receipts.
It is similar here, you can use an independent to carry out the service but still needs to be done by a qualified person.
Doing a DIY home job to me leaves you open to contesting the validity of your warranty should you ever need it.
 

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Local dealer quoted me $440 for oil change and $200 for brake flush. I've ordered the BMC and OEM filters for replacement via pelican parts. Independent quoted me $150 for the oil change, so I'll likely go that route, with the brake flush later on when I get closer to 20k miles.
 

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The rules down under ;

New vehicle warranties and servicing

New vehicle express warranties guarantee to fix the vehicle should something go wrong during the warranty period. This warranty can be subject to certain terms and conditions and often includes conditions to ensure any servicing is carried out by qualified staff, using appropriate quality parts and according to the manufacturer's specification. These conditions can usually found in the vehicle’s service log book.

If the requirements of the manufacturer’s warranty are not followed the warranty may be invalidated or benefits such as extended warranty periods (eg five years or 100,000km) may be lost.

These benefits should be weighed up against the savings that might be made by servicing the vehicle somewhere cheaper.

While consumers are still entitled to claim for a manufacturing defect, these can sometimes be difficult to prove. To prove an issue was caused by a faulty part or installation of the part during manufacture, it may be necessary to show the correct fluids or filters were used in servicing, or the after sale adjustments were made at the correct time.
 

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Discussion Starter · #12 ·
My car just had its one year service done but there is no cost for first service if you buy a new 718. The service schedule is at 10,000 miles or one year depending on what comes first. (my car had under 7000 miles).

This was just an oil change plus a lot of "checking" and a car wash. Service guy said the normal cost for this would be about $450

Next year around this time, my car will need its two year or 20,000 mile check. This will include oil change and brake fluid flush. The service guy quoted me around $650 for that service (assuming it didn't need consumables like tires or brake pads).

This was at Porsche Monmouth which is just off Exit 105 on the Garden State Parkway.
Thanks. Better price than I was quoted and appreciated how they told me exactly what will be in the service. I’ll try them.

Rippey
 

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…….Doing a DIY home job to me leaves you open to contesting the validity of your warranty should you ever need it.
Yes, I agree with you. Why risk a fight just to save a few hundred dollars on the warrantee of a $60K+ car? I'd rather spend the extra $200 or $300 for the first few years just to avoid any doubt.

In any event, I don't have the time. I'm always rebuilding stuff in my race cars (doing an engine in one and gearbox in the other right now) and that's an endless job. Also, it's more fun (nice, simple, vintage British cars).

I'm sure I'll keep the Cayman at least for 10 years. As my Porsche gets older, I may do some of the quicker and easier jobs: for example, brake pads look easy. But I'm also likely to have an independent shop do messy stuff like the oil changes.
 
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The rules down under ;

New vehicle warranties and servicing

New vehicle express warranties guarantee to fix the vehicle should something go wrong during the warranty period. This warranty can be subject to certain terms and conditions and often includes conditions to ensure any servicing is carried out by qualified staff, using appropriate quality parts and according to the manufacturer's specification. These conditions can usually found in the vehicle’s service log book.

If the requirements of the manufacturer’s warranty are not followed the warranty may be invalidated or benefits such as extended warranty periods (eg five years or 100,000km) may be lost.

These benefits should be weighed up against the savings that might be made by servicing the vehicle somewhere cheaper.

While consumers are still entitled to claim for a manufacturing defect, these can sometimes be difficult to prove. To prove an issue was caused by a faulty part or installation of the part during manufacture, it may be necessary to show the correct fluids or filters were used in servicing, or the after sale adjustments were made at the correct time.
Different countries, different laws. Here’s for the US: https://consumer.findlaw.com/consum...laws-and-the-magnuson-moss-warranty-act-.html
 

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I couldn’t find anything in that article to support anything different to our laws but yes they may well be different , I am not familiar with them.
So are you saying that in the US, anyone with no official training or credentials in that particular field can carry out maintenance on an item and the manufacturers have to still warrant that item regardless?
We have laws that prevent them from making us use the dealership and OEM parts but the work still needs to be performed by qualified personnel and parts need to meet or exceed OEM product.
Regardless of the above if the shite did hit the fan you are left in a position to prove all of those points to get your warranty.
For me, I rather pay a few dollars more for genuine filters etc and not be in a position to have that battle one day if needed.

I still use a private mechanic to service my Porsches but he is a Porsche specialist, trained and recognised by Porsche. I just had my Cayenne serviced by him last week and he found a warranty issue so He just rings the dealer for me and get that work done there.
 

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I performed all but the wheel alignment of my car's 20k service. Oil and filter change (2nd time), both interior filters, brake flush, wiper blades. Sourced most parts from Pelican (OEM, BTW).

For me, it's not all about the money. I enjoy working on my cars, but I know my limitations. Why should my Cayman S be any different than our other cars. I also have a great relationship with the my local Porsche dealership. During a recent Clinic, the Technician gave me a lot of advice on performing my own maintenance.

Don't be afraid to change your windshield wipers or replace the 2 interior air filters. It's even ok to add washer fluid yourself. No Certification necessary. :D
 

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I couldn’t find anything in that article to support anything different to our laws but yes they may well be different , I am not familiar with them.
So are you saying that in the US, anyone with no official training or credentials in that particular field can carry out maintenance on an item and the manufacturers have to still warrant that item regardless? We have laws that prevent them from making us use the dealership and OEM parts but the work still needs to be performed by qualified personnel and parts need to meet or exceed OEM product.
It does sound like our laws are similar based on your description. But your initial oversimplification is, indeed, incorrect. The biggest distinction is that as long as you can prove that proper technique and procedure was used/applied and OEM/recommended replacements used, you can do the work yourself in the U.S. and the warranty will not be void.

That does put a burden of proof on you if, indeed, an issue comes up -- and that's the risk anyone who does their own maintenance anywhere runs. Also, a major reason why service manuals are protected and difficult to obtain for many modern cars is to both prevent weekend mechanics from getting in over their head and to encourage qualified service techs be employed to maintain those cars. But even so, a manufacturer cannot void a warranty if proper procedure, tools, and replacement parts are used. By anyone.
 
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I couldn’t find anything in that article to support anything different to our laws but yes they may well be different , I am not familiar with them.
So are you saying that in the US, anyone with no official training or credentials in that particular field can carry out maintenance on an item and the manufacturers have to still warrant that item regardless?
We have laws that prevent them from making us use the dealership and OEM parts but the work still needs to be performed by qualified personnel and parts need to meet or exceed OEM product.
Regardless of the above if the shite did hit the fan you are left in a position to prove all of those points to get your warranty.
For me, I rather pay a few dollars more for genuine filters etc and not be in a position to have that battle one day if needed.

I still use a private mechanic to service my Porsches but he is a Porsche specialist, trained and recognised by Porsche. I just had my Cayenne serviced by him last week and he found a warranty issue so He just rings the dealer for me and get that work done there.

Here you go..., if you're in the U.S. https://www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance
 
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It does sound like our laws are similar based on your description. But your initial oversimplification is, indeed, incorrect. The biggest distinction is that as long as you can prove that proper technique and procedure was used/applied and OEM/recommended replacements used, you can do the work yourself in the U.S. and the warranty will not be void.

That does put a burden of proof on you if, indeed, an issue comes up -- and that's the risk anyone who does their own maintenance anywhere runs. Also, a major reason why service manuals are protected and difficult to obtain for many modern cars is to both prevent weekend mechanics from getting in over their head and to encourage qualified service techs be employed to maintain those cars. But even so, a manufacturer cannot void a warranty if proper procedure, tools, and replacement parts are used. By anyone.
Yes incorrect for you guys, I don’t know if it has been tested here or not.
Those that do their own work do you have a scan tool to read and reset the computer?
 

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Yes incorrect for you guys, I don’t know if it has been tested here or not.
Those that do their own work do you have a scan tool to read and reset the computer?
My dealership (Porsche Bethesda) resets the interval notification free of charge. :)
 
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