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AKA3 Fuel tank structure recall (was: Stop sale - Fuel Tank Bracket)

40424 Views 216 Replies 65 Participants Last post by  wriggly
I don't know any details, but there is currently a stop sale on all new 718s due to something about a fuel tank bracket. My CGTS has now arrived at the dealership, but I can't take delivery yet :(

MODERATOR NOTE
Below is the official notice for the recall from the NHTSA. This was added to the OP for convenience. Included below are links to associated documents at nhtsa.gov.
This is apparently a required recall and is not voluntary.

February 20, 2019 NHTSA Campaign Number: 19V113000
Fuel Leak After Crash
A fuel leak in the presence of an ignition source can increase the risk of fire.
NHTSA Campaign Number: 19V113000

Manufacturer: Porsche Cars North America, Inc.

Components: FUEL SYSTEM, GASOLINE, STRUCTURE

Potential Number of Units Affected: 14,388

Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2019 718 Boxster, 718 Boxster S, 718 Cayman and 718 Cayman S vehicles and 2018-2019 718 Boxster GTS and 2018-2019 718 Cayman GTS vehicles. In the event of a crash, a crossmember may detach from the luggage compartment bracket, possibly causing a fuel leak.

Remedy
Porsche will notify owners, and dealers will secure the crossmember with additional rivets, free of charge. The recall is expected to begin April 21, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA3.

Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

3 Associated Documents
Recall Acknowledgement
Defect Notice 573 Report
Remedy Instructions and TSB

Porsche Recall Lookup/Search (using VIN)
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The bolded sentence is telling -- and likely confusing to some. To me, it indicates that the repair will be done on-site and infers strongly that it won't take several business days.

I'm willing to bet that part of the preparation process for this was the training of Porsche service techs to perform the repair on site -- and those that have had it done already had to have their cars repaired offsite because the training, materials acquisition, etc. was not complete.
I found the repair document online...I think here somewhere? It's fairly extensive. I think they ship a kit to the dealers and they do it. I took delivery last night of a CGTS. The recall had been done...and also the side vent thing that keeps foreign matter out of your air filter box.

The procedure includes a lot of rust-proofing prep around the holes that need to be drilled. I was happy to read it.

I'm liking my dealer. They're not cheap, but they know the cars and know what they're doing. At least you get something for all that money!

There is a stop on new orders until they equip the factory to solve this on-site. The extra labor on all these 718's is expensive.

:cool:
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I found the repair document online...I think here somewhere? :cool:
Likely, since this thread's original post has links to every NHTSA document regarding the recall, including the Porsche TSB (Technical Service Bulletin) that describes the fix step-by step.

Everyone: THIS IS A MANDATORY RECALL. That has never been in doubt. This is also on the original post, and has been since the beginning of the month. If your car is among those subject to the recall, you will be pursued by Porsche N.A. and the NHTSA until the fix is performed. Now that it's official as of April 21, may as well plan on getting it done.
Just got my letter in the mail. :( Called the service manager and he said they've done about a dozen in the last 10 days or so. He said it takes a couple hours and they rust protect everything. I didn't schedule mine yet but probably will soon.
Just had mine done -- I haven't actually gotten the letter, but took mine 2018 base in for an oil change and the dealer informed me of the open recall. It took them a couple of days to finish everything, but they were pretty backed up. (And I didn't mind -- they had a 2019 Cayenne for me. That new dash is crazy...)
If your car is among those subject to the recall, you will be pursued by Porsche N.A. and the NHTSA until the fix is performed. Now that it's official as of April 21, may as well plan on getting it done.
Oh boy, I love spirited drives. As long as it’s not the coppers doing the pursuing this could be fun. :D
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I received the letter yesterday. I haven't scheduled a time to take my car in but, hope to get it in soon. I will ask specifically if the work will be done in house by Porsche Technicians. I will also ask talk with the Tech and get a detailed description of the procedure.

BTW, my car has a Mfg. date of 09/16
I received my letter today. It is both good and bad timing. They had told me I had to wait until May (10 months) or 8000 miles for Porsche to pay for my oil change. I'm a bit under 7000 miles now. So I can ring their doorbell now or wait. Convenience is worth something. On the other hand, they are on the way to work.
Just received the letter today for my MY 2019 CS, Mfg date 10/18. Haven't made a call yet but I am at low mileage so no other work to be done (that I know of)
I don't suppose anyone will pull the carpet and snap a few pics when they get theirs done? I'm curious to see how they come out.
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Just received the letter today for my MY 2019 CS, Mfg date 10/18. Haven't made a call yet but I am at low mileage so no other work to be done (that I know of)
Exact same situation, with a month later build. I have just passed the break in period and torn about a lifetime of habit in getting the oil changed. I'm going to keep this car forever (a relative term in your late 60s) and I don't know if that should play in the decision.
Exact same situation, with a month later build. I have just passed the break in period and torn about a lifetime of habit in getting the oil changed. I'm going to keep this car forever (a relative term in your late 60s) and I don't know if that should play in the decision.
Are you considering not having this work done? Are you saying the dealer will force the repair anytime you go for oil service or anything else?
Are you considering not having this work done? Are you saying the dealer will force the repair anytime you go for oil service or anything else?
I’m not planning on letting them do it, and I really don’t think they can force it. I had my first service done last month, and the dealer was clueless about the upcoming recall. By the time the next service rolls around I will hopefully have a good independent lined up for it.
When I bought my Cayman my intent was to keep the car for just a year or two. Unfortunately worsening health issues may dictate letting it go before the next service is due.
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I’m not planning on letting them do it, and I really don’t think they can force it. I had my first service done last month, and the dealer was clueless about the upcoming recall. By the time the next service rolls around I will hopefully have a good independent lined up for it.
When I bought my Cayman my intent was to keep the car for just a year or two. Unfortunately worsening health issues may dictate letting it go before the next service is due.
Sorry to hear about the health issues. :(
Are you considering not having this work done? Are you saying the dealer will force the repair anytime you go for oil service or anything else?

Just received the recall notice on a 07/18 build. Now to see if Bellevue Porsche will have the necessary materials.
Sorry to hear about the health issues. :(
Thanks, appreciate it.
I’m not planning on letting them do it, and I really don’t think they can force it. I had my first service done last month, and the dealer was clueless about the upcoming recall. By the time the next service rolls around I will hopefully have a good independent lined up for it.
When I bought my Cayman my intent was to keep the car for just a year or two. Unfortunately worsening health issues may dictate letting it go before the next service is due.
It wouldn't be Porsche forcing it. It would be the NHTSA forcing Porsche to do it.

This kind of safety-related recall falls under the same category as the Takata air bag recall, the Bridgestone tire recall a number of years ago, etc. Cars affected must have it done, and within a certain time frame, or they cannot be re-sold and, in some cases, re-registered.
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It wouldn't be Porsche forcing it. It would be the NHTSA forcing Porsche to do it.

This kind of safety-related recall falls under the same category as the Takata air bag recall, the Bridgestone tire recall a number of years ago, etc. Cars affected must have it done, and within a certain time frame, or they cannot be re-sold and, in some cases, re-registered.
I understand that the NHTSA is the moving force behind recalls. As for any prohibition of resale, at a retail reseller level absolutely. In a private sale in Illinois there are no provisions in place to monitor let alone police or enforce for registration.

It's moot for me at any cost, because I don't keep cars long as it is and my original intention when I bought this car was keeping it one to two years. I've in fact already begun researching the sale of it. I may drive it a few more months before selling however.
It wouldn't be Porsche forcing it. It would be the NHTSA forcing Porsche to do it.

This kind of safety-related recall falls under the same category as the Takata air bag recall, the Bridgestone tire recall a number of years ago, etc. Cars affected must have it done, and within a certain time frame, or they cannot be re-sold and, in some cases, re-registered.

Called Porsche Bellevue and they did not know the was a recall happening. The service manager was going to call Porsche NA about it and get back to me "sometime". They checked VIN and found no recall. Just like the NHTSA site with no VIN numbers identified yet.
It wouldn't be Porsche forcing it. It would be the NHTSA forcing Porsche to do it.

This kind of safety-related recall falls under the same category as the Takata air bag recall, the Bridgestone tire recall a number of years ago, etc. Cars affected must have it done, and within a certain time frame, or they cannot be re-sold and, in some cases, re-registered.

Called Porsche Bellevue and they did not know the was a recall happening. The service manager was going to call Porsche NA about it and get back to me "sometime". They checked VIN and found no recall. Just like the NHTSA site with no VIN numbers identified yet.
I received mine last week, May 2018 build.
and, got mine yesterday.

Now to plan another day trip up to Big D, or maybe spend a day or two.

Oh the horrors of living 3 hours from the dealership! :)

Maybe when I call to check on all this I'll see if the loaner can be a 991, or at least get a test drive in a turbo or other non-base model.

They always give me a Mecan for the day which sure makes it nice to get back into the 718 and it's balance, handling, and freeking I'm-passing-you-if-I-want-to!
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