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Discussion Starter · #1 ·
Does anyone have advice on how to best contact Porsche about a problem I'm experiencing with my BS?

My problem is a rattle/buzz that the dealer has dismissed as normal, but that is driving me crazy. I finally have some decent audio of it and want to send a letter/email to Porsche with a link to the file so they can hear themselves.

I found a form online here:
https://my.porsche.com/usa/dialogue/contactandinformation/contactus/

There is also a phone number, so I may just call them to ask. Just wondering if anyone else has reached out to them.

Thanks!
 

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Where are you in California? If you are in So. Cal., my SA may be able to help point you in the right direction.
 

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Discussion Starter · #4 ·
Thanks for the suggestions folks.

I ended up calling Porsche to see if I could escalate. They created a case for me but asked that I get another opinion at a different dealer. So that'll be my next step. Appt later this month.

Also, I'm in norcal but appreciate the offer.

Cheers!
 
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