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My OEM NAVIGATION map is stuck displaying 1/4 mile map scale. i have searched the Good to Know and cannot find any instructions for adjusting the normal scale display. The display scale does change when in route guidance mode. Do you have the same display scale when starting up?
 

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Did you see where there are two modes: scale display and auto zoom. Sounds like you are in auto zoom and you need to switch to scale mode. Tap the scale at the bottom right.
 
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