So, is your car still under warranty?I just emailed photos to my Porsche dealer of the bi-xenon PDLS headlights on my 2017 Cayman S (built July 2016) which has this issue in a bad way.
You mentioned local dealer, is that who you emailed the photo's too? My suggestion would have been an in personal visit, it makes it harder for them to simply reply 'no' to an email... Now you most certainly need to follow up with Porsche Canada.Replying to myself. Mark Motors here in Ottawa denied my headlight claim and won't do anything to fix it. Next step, a polite letter to Porsche Canada.