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Discussion Starter · #1 ·
I put down a deposit with my dealer in August 2017 for April 2018 delivery (base 2018 718 Boxster). They said they would place the order in January as one of their January allocations and this would result in a March or April delivery. They placed the order and they are telling me now that Porsche is giving them a June delivery date. The dealer said that Porsche bumped the delivery date due to a reduction in production. The dealer stated that they are working with Porsche to get the delivery date moved back to April. When I placed the order in August, I specifically requested an April delivery date so I could enjoy the car throughout the spring, summer and fall here in Illinois. Has anyone else encountered this situation?
 

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I believe I have. I ordered early/mid December on an allocation that was supposed to deliver on March 1, 2018. As soon as things got placed, the delivery was May 25. This is for a BS. My sales guy said the Porsche is pushing the GTS, and other allocations are scarce. They have contacted their regional representative to plead the case. As it stands, it well and truly sucks.
 

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Discussion Starter · #3 ·
It sounds like we're in the same boat. Let me know if your dealer has any success pleading your case and I will do likewise.
 

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My car started production in late December. It also happened to be around the same time Porsche shuts down the factory for 2-3 weeks. My delivery is still on schedule for March arrival (but mid April PEC LA delivery). I believe Porsche shuts down production twice a year. Once in the end of the year to retooling and recalibrate the machines, then sometime in summer for vacation. I have yet to hear anything about a slow down in production to make GTS's. We did have a client that wanted to order a Boxter S this week, but we had zero allocations for Boxter S's. Although, we just placed an order for him on a Boxter GTS instead with NO problems...
 

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I'm in the opposite position, I had wanted an April delivery date and that was locked in. I found out from the dealer yesterday the car (base 718 Cayman ) is arriving the end of the week (Jan 19th)!!!
That's almost 3 months early! I'm out of the country (Canada) for a month and there's still snow on the ground here, and i have to go up a road that legally, i should have snow tires on til March 30th, so for me its too early. Better early than late i guess though!
I was told that other vehicles were having production delays so my car jumped up the line a bit.
 

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Some of the dealers have indoor warehouses. Maybe they could keep the car for you for a while if you have no place to store it yourself or you can't pick it up yet. Given the circumstances of an early delivery I would think they would try to work with you.

I still need to raise my garage door and put in a storage lift for my next car, so I wouldn't be so happy with early delivery.

But as you said, better early than late. It would suck waiting an extra three months with nice weather, IMO.
 

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Depending on the dealer, they'd be happy to store your car if you ask. My friend struck a deal with his dealer so long as the car can be put on display in their showroom. Or course no touching from the general populace.
 

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I put down a deposit with my dealer in August 2017 for April 2018 delivery (base 2018 718 Boxster). They said they would place the order in January as one of their January allocations and this would result in a March or April delivery. They placed the order and they are telling me now that Porsche is giving them a June delivery date. The dealer said that Porsche bumped the delivery date due to a reduction in production. The dealer stated that they are working with Porsche to get the delivery date moved back to April. When I placed the order in August, I specifically requested an April delivery date so I could enjoy the car throughout the spring, summer and fall here in Illinois. Has anyone else encountered this situation?
I place my order in early Dec and I also requested a delivery date in April. I just received my commission # and estimated build schedule from my dealer yesterday. My estimated arrival date is May 11.
 

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Yes, it does look like they can store it for a while which is a relief! As a friend just said to me, 'Ah to have your problems!', It's hard to complain too much about an early delivery. If the weather turns good, great! Right now BC is meant to get the biggest dump of snow this season within the next week!
Now i just want pics! ;-D
 

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I put down a deposit with my dealer in August 2017 for April 2018 delivery (base 2018 718 Boxster).......
Interesting that you and I ordered our base 718s the same month (I ordered mine Aug 8).

Mine was a base white Cayman with PDK and nothing else. I just put down a minimal deposit ($1000).

Mine was available 14 weeks later, although I didn't have time to collect it until Nov 28 (16 weeks after ordering).

Considering they had plenty of time to get this in the system, it's sounds like you got the run-around. I would tend to blame the dealer for not communicating this order properly.
It's a great car and worth the wait, but this is annoying to hear.
 
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I'm not an expert but here is my 2 cents.

When I spoke to my dealer about ordering a 718 GTS, I was looking for a May European delivery. I got back comments like, "we have a February allocation and a April allocation, that order will fit fine with April allocation" This led me to believe that my dealer will be using the April allocation for my build but the February is still available so he would either 1.) order a stock configuration car 2.) wait for another custom order or 3.) trade the allocation to another dealer that wanted a February build ( March/April delivery) for that particular model.

My point is that the timing of delivery can be dependent on the allocation and timing of those at the specific dealer with which you are working. Some guys may have already used up the soonest allocation with another customer or it was locked and unavailable to be changed. In addition, I'm guessing that different dealers have different allocations depending upon dealer specific circumstances. i.e. one dealer might get more allocations than another.

I also don't know whether base and S allocations are interchangeable. I got the feeling the GTS allocations are specifically GTS. I think this is some of the marketing voodoo they try to use to make you feel the cars are limited but I am skeptical. I think if you are willing to wait long enough, one can always get a GTS allocation, not like some of the GT4 models that truly may be limited.
 

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Discussion Starter · #13 ·
When I put down my deposit, specifying April delivery, the dealer said they would wait and use a January allocation which would result in an April delivery. The dealer is blaming it on Porsche stating that Porsche bumped it and they are trying to get it put back to an April delivery. If I would have known this could happen, I would have instructed them to put the order in back in August.
 

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I'm not an expert but here is my 2 cents.

When I spoke to my dealer about ordering a 718 GTS, I was looking for a May European delivery. I got back comments like, "we have a February allocation and a April allocation, that order will fit fine with April allocation" This led me to believe that my dealer will be using the April allocation for my build but the February is still available so he would either 1.) order a stock configuration car 2.) wait for another custom order or 3.) trade the allocation to another dealer that wanted a February build ( March/April delivery) for that particular model.

My point is that the timing of delivery can be dependent on the allocation and timing of those at the specific dealer with which you are working. Some guys may have already used up the soonest allocation with another customer or it was locked and unavailable to be changed. In addition, I'm guessing that different dealers have different allocations depending upon dealer specific circumstances. i.e. one dealer might get more allocations than another.

I also don't know whether base and S allocations are interchangeable. I got the feeling the GTS allocations are specifically GTS. I think this is some of the marketing voodoo they try to use to make you feel the cars are limited but I am skeptical. I think if you are willing to wait long enough, one can always get a GTS allocation, not like some of the GT4 models that truly may be limited.

The allocation slots Porsche dealers get are exactly specific to the car
Example:
Boxter S gets 2 slots in March
Cayman gets 1 slot in March
Cayman S gets 3 slots in March
Cayman GTS gets 0 slots in March

So on and so forth... They are not trying to pretend the cars are more limited than they actually are. Porsche limits production to the exact number they wrote on a piece of paper in the beginning of the year. The allocation slots are extremely limited! The allocations are per dealer. Example:
Some dealers get a higher allocation on base Cayman's and low allocations for base Boxter's
Some dealers get a higher allocation on base Boxter's and low allocations for base Cayman's
Dealers are constantly trading allocation slots between each other because of this. It's frustrating for dealers and sales people, but it's how Porsche does it...
Cars like the GT4 you mentioned are such low production, you can't really even buy it when it's available. Those cars are sold to previous clients of that specific dealership. The dealership can get really picky on whom to sell those cars because they usually get so little slots for them.
 

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The issue in my case is really a bait-and-switch. There was an allocation; it was for a March 1 delivery. I sign over my trade, give a $1000 deposit - and I'm told May 25. There was supposedly some rationale in terms of the details of the build, in particular the body colored side vents. But we're reading now of a number of orders with very similar timing, so it seems that my allocation got morphed into a revised 2018 schedule.

It's a first world problem, and I don't need to be upset about it. But I'm not happy about it either, and Porsche is definitely starting off on the wrong foot with me.
 

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I place my order in early Dec and I also requested a delivery date in April. I just received my commission # and estimated build schedule from my dealer yesterday. My estimated arrival date is May 11.

In my case, I believe the dealer didn't have a December allocation (even though they told me they did when I ordered it) and instead used a January allocation to place my order, which is why they didn't get a commission # until this week. They may have assumed a Jan order would be delivered in April, which is when I wanted it. If it comes in on schedule (May 11) I'll be okay with that, but if it gets delayed into June/July I will not be a happy customer - but what can you do but wait. It's the one downside of ordering custom.
 
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Discussion Starter · #17 ·
The allocation slots Porsche dealers get are exactly specific to the car
Example:
Boxter S gets 2 slots in March
Cayman gets 1 slot in March
Cayman S gets 3 slots in March
Cayman GTS gets 0 slots in March

So on and so forth... They are not trying to pretend the cars are more limited than they actually are. Porsche limits production to the exact number they wrote on a piece of paper in the beginning of the year. The allocation slots are extremely limited! The allocations are per dealer. Example:
Some dealers get a higher allocation on base Cayman's and low allocations for base Boxter's
Some dealers get a higher allocation on base Boxter's and low allocations for base Cayman's
Dealers are constantly trading allocation slots between each other because of this. It's frustrating for dealers and sales people, but it's how Porsche does it...
Cars like the GT4 you mentioned are such low production, you can't really even buy it when it's available. Those cars are sold to previous clients of that specific dealership. The dealership can get really picky on whom to sell those cars because they usually get so little slots for them.

Since you work at a Porsche dealer, maybe you can shed some light. Here is what my salesperson emailed me:


"We have the order in working on delivery date. Porsche bumped the order as of right now and we are looking at a delivery now in May or June. I am working on getting this put back to April. I will send order confirmation once the date is fixed."


I called him for clarification and he said "The order was submitted. Porsche bumped it and now the delivery date is in June. Porsche can reallocate production at their will. They are cutting production. There is still a chance we can get it in April. My manager is doing everything to get it moved up. I will confirm delivery date once it has been settled and I will get you the pro-forma invoice within the two week window for making changes."


Does this make sense to you? This will be my second vehicle purchased from this dealer and I have had them service my first vehicle (2013 Panamera 4 Platinum Edition) exclusively. Since I gave them the deposit on 8/31/17 they knew I wanted April delivery and assured me that submitting the order in January would accomplish that. They could have submitted it anytime earlier. If Porsche was going to cut production, shouldn't they have known that and put the order in earlier? Should I talk to the General Manager about this? My last contact with the salesperson was 1/13/18 and I still do not have anything as far as a build sheet, etc.
 

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Since you work at a Porsche dealer, maybe you can shed some light. Here is what my salesperson emailed me:


"We have the order in working on delivery date. Porsche bumped the order as of right now and we are looking at a delivery now in May or June. I am working on getting this put back to April. I will send order confirmation once the date is fixed."


I called him for clarification and he said "The order was submitted. Porsche bumped it and now the delivery date is in June. Porsche can reallocate production at their will. They are cutting production. There is still a chance we can get it in April. My manager is doing everything to get it moved up. I will confirm delivery date once it has been settled and I will get you the pro-forma invoice within the two week window for making changes."


Does this make sense to you? This will be my second vehicle purchased from this dealer and I have had them service my first vehicle (2013 Panamera 4 Platinum Edition) exclusively. Since I gave them the deposit on 8/31/17 they knew I wanted April delivery and assured me that submitting the order in January would accomplish that. They could have submitted it anytime earlier. If Porsche was going to cut production, shouldn't they have known that and put the order in earlier? Should I talk to the General Manager about this? My last contact with the salesperson was 1/13/18 and I still do not have anything as far as a build sheet, etc.
Are you in the US? If you are, it's much easier to speak to you over the phone instead of writing a small book to answer your question. Your situation sounds frustrating, especially since you placed an order so far in advance.
Getting the GM involved in your situation is not ideal. You'd be going over the desk managers head to do so. Which will likely complicate your situation this time around and in the future. I would personally ask to speak to the desk manager that's helping the sales person with this transaction. That might get you best resolution to your problem.
As far as if it is Porsche or the dealership that dropped the ball, it's hard to say. Based on your story, it could be either...
I'll give you an example: if we have an allocation slot for a base Cayman to start building (order lock that can't be changed from this date forward) on February 20th 2018, Porsche expects us to have a build sheet sent to them by this date. Whether that build is for a client or for our personal inventory, they don't care, but they have to have a build sheet by that date. On February 20th Porsche is going to lock a build from us and start production within days. This is usually set in stone. They will not hold or change the date in any shape or form if we request. Sometimes, we have a build sheet coming in from a client within a day or so after the lock date, so we ask Porsche to hold our lock date for 2 days. The answer from Porsche is NO. They will build a base Cayman starting the date they set in place. That client that was 2 days late sending us the build will now have to wait till the next allocation slot.
Though we can't change a lock date on an allocation, Porsche can change a lock date for any reason they see fit. Porsche doesn't do this very often, at least to my knowledge, but they reserve the rite to do so, and they do exactly that every once in a while. There's usually a good reason: out of a certain part, machines down, etc... In your situation, I can't tell if the dealership placed the order too late or if Porsche actually held and bumped your order because of some underlying situation at the factory that we're unaware of.
I'd be happy to discuss this with you over the phone, simply because it would be easier. If you private message me your number, I'll try to make time to call you. Or, if you ask, I'll pm you my number.
 

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My dealership doesn't even have their 2018 sports car allocations yet. They've got my money, but I have ZERO idea when I'm getting a car, if at all. I can handle July. If they go past July I will reconsider.
 

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Simple...go to another dealer.

I shopped at about 5 dealers when I ordered my car.

For about a $1000 you can have a car shipped half way across the country. For $475 you can pick up your car at the LA center. If I lived in San Jose, I would probably halve it delivered to PEC LA after ordering it from anywhere in the country.

Well, that is, assuming San Jose, CA, not San Jose, Costa Rica...:)
 
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